Private Policy

At Alorass, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

  • Personal Data: Name, email address, shipping/billing address, and phone number (provided during checkout).

  • Payment Details: Credit/debit card information (processed securely via PayPal or Shopify Payments; we do not store full card numbers).

  • Technical Data: IP address, browser type, device information, and cookies (see Section 4).

  • Usage Data: Pages visited, products viewed, and purchase history.

2. How We Use Your Information

  • Process orders, send updates, and manage returns.

  • Improve website functionality and personalize your experience.

  • Send promotional emails (with your consent; opt-out anytime).

  • Comply with legal obligations (e.g., fraud prevention).

3. Sharing Your Information

We only share data with trusted third parties to fulfill services:

  • Payment Processors: PayPal, Shopify Payments.

  • Shipping Partners: USPS, DHL, FedEx.

  • Analytics Tools: Google Analytics (anonymized data).

  • Legal Compliance: When required by law.

4. Cookies & Tracking Technologies

  • Purpose: Enhance site navigation, analyze traffic, and retarget ads (e.g., Facebook Pixel).

  • Control: Adjust cookie settings via your browser. Disabling cookies may limit site functionality.

5. Your Rights

  • Access/Delete Data: Email service@alorass.com to request access or deletion.

  • Opt-Out: Unsubscribe from marketing emails via the link in each email.

6. Security Measures

  • SSL encryption on all transactions.

  • Regular security audits of our systems.

7. Children’s Privacy

Our site is not intended for users under 13. We do not knowingly collect data from minors.

8. Policy Updates

Changes will be posted on this page. Continued use of the site constitutes acceptance.

Contact Us: For privacy-related questions, email service@alorass.com.