Contact Us

We’re Here to Assist You!

Whether you have questions about orders, sizing, or our latest collections, our team is ready to help.

Preferred Contact Methods:

  • Email: service@alorass.com
    (We aim to respond within 24 hours!)

Mailing Address:
Alorass Global Operations Center
Unit 1602, Tower B, International Commerce Centre
Central, Hong Kong

Customer Support Hours (PST):

  • Monday – Friday: 9:30 AM – 5:30 PM

  • Saturday – Sunday: Closed

Why Reach Out to Us?

  • Expert Style Advice: Our fashion-savvy team can help you choose the perfect fit.

  • Ethical Commitment: Questions about sustainability? We’ll gladly share our practices.